About us

SHIPPING POLICY

♣ Next day delivery for all items within Nairobi. All order must be confirmed by 5:00 PM on business days.

♣ For all other regions, Elegantly African strives to deliver your product within 2-5 business days. Payment must be made before goods are dispatched through Mobile money

You can track your order in two ways:

♦ Clicking on the ‘track your order’ link given in your order confirmation email, or

♦ Entering your order number on this page https://elegantlyafrican.com/track/

For all products, our customer service agents will inform you of the expected delivery timeline when confirming your order. In case you face any difficulty, you can email us anytime at [email protected]or call us at 0722-476689.

We at Elegantly African are committed to delivering the very best of online shopping. However in case we sent you the wrong item or the item is faulty, or even if you change your mind, Elegantly African would be happy to accept returns.